Photoshop - saving jps in CS3... now PCs can not open MAC jpgs???

[Tjr5123]

Just curious if someone could help me...

Now that I have CS3 on my Mac, when i save jpgs and send them to clients...
they are unable to open them....all that appears is a big red X
any suggestions??

 

[apepp]

..rgb jpegs or cmyk jpegs?

Andrew

 

[Tjr5123]

all jpgs. it doesnt matter... no matter how i save them, i can not forward them to a PC user or else, they can not open them... any ideas????

 

[apepp]

...even with the file > save for web option via photoshop?

Andrew

 

[apepp]

...sounds like it could be the end user computer problem, as opposed to you saving to jpeg...


...more here about the red X from microsoft:

http://support.microsoft.com/kb/162349

Andrew

 

[ERIXWORX]

um...
it's not a case of missing file extension, is it? Used to have that problem when working mac to PC & had to manually type in ".jpg" @ end of file name. That was a few years ago, tho, and I haven't worked mac in a bit...

'There is no LEASH LAW for the IMAGINATION!'
myspace.com/erixworx

 

[Tjr5123]

its not a file extension problem...
this only started happening after we were using CS3....

 

[adnan1100]

images edited in MAC do not work as expected in PCs. it doesnt work even if u convert them into pdf

Adnan

http://www.ammuindustries.com

 

[jmgalvin]

What email app are you using to send the attachments? If Apple Mail, you have to have the "Send Window's friendly" checked in the "add attachments" window. If MS Entourage, you have to encode "for all computers-Apple binhex".

Also make sure that you have the Show File extensions (.jpg in this case) on any save boxes. Finally, check Finder preferences/Advanced and amke sure that "show all file extensions" is checked.

Using OSX 10.3.9 & 10.4.11 on a G4, G5 & Intel Macbook