Phones unable to access paging trunks 1

[atascoman]

Hello,

Having trouble with this. I am not sure what I am missing. Been too long I guess since I worked on these... Users on analog phones are not able to access the paging trunk by dialing the ACOD which is 7099. Here is an example of one of them. I have this problem at other campuses as well. I tried changing it to UNR with no luck. There is no TARG set on the RDB for the paging trunk. Not sure why they can't access it.

DES CLASS
TN 003 0 00 01
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 7041 0 MARP
AST NO
IAPG 0
HUNT 6003
TGAR 0
LDN NO
NCOS 5
SGRP 0
RNPG 0
LNRS 16
XLST
SCI 0
CLS CTD DTN FBA XFA WTA THFA FNA HTA ONS
LPR XRD AGRD CWD SWD MWA RMMD SMWD LPA XHD SLKD CCSD LNA TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUA DPUA CFXA ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
CWND USMD USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR
RCO 0
PLEV 02
CSDN
AACS NO
MLWU_LANG 0
FTR CFW 4
FTR FDN 6003
DATE 31 AUG 2006

Here is the RDB

TYPE RDB
CUST 00
DMOD
ROUT 2
DES VALCOM
TKTP WAT
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK NO
ISDN NO
PTYP ACO
AUTO NO
DNIS NO
ICOG OGT
SRCH LIN
STEP
ACOD 7099
CPP NO
TARG
CLEN 1
OABS
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
OOD 1
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3

IENB 5
TFD 360
LEXT 100
SST 3 0
NEDC ETH
FEDC ETH
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
CDR NO
MUS NO
MANO YES
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0


PAGE 002

FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
TTBL 0
ATAN NO
OHTD NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

 

[GHTROUT]

Hmmm. Looks all good. Try making the Route type COT instead of WAT. Keep MANO=YES though

~~
Gene at GHTROUT.com

 

[GHTROUT]

However, if you do this, and there is a subsequent "1" required to dial a zone - and that stops working, quick back out and make it WAT again.

~~
Gene at GHTROUT.com

 

[KCFLHRC]

Here is a Valcom setup I have on a CS1000E Chassis running 6.0


TYPE RDB
CUST 00
ROUT 9
DES PAGING
TKTP WAT
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK NO
ISDN NO
PTYP ACO
AUTO NO
DNIS NO
ICOG OGT
SRCH LIN
STEP
ACOD 5009
CPP NO
TARG
CLEN 1
OABS
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
OOD 1
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ORG
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
CDR NO
MUS NO
MANO NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0


PAGE 002

TDET NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO



DES PAGING
TN 004 0 07 01 VIRTUAL
TYPE WAT
CDEN 8D
CUST 0
XTRK EXUT
FWTM NO
TIMP 600
BIMP 3COM
AUTO_BIMP NO
TRK ANLG
NCOS 0
RTMB 9 1
NITE
SIGL LOP
SUPN NO
AST NO
IAPG 0
CLS UNR DTN CND ECD WTA LPR APN THFD SPCD
P10 NTC
TKID
AACR NO
DATE 10 DEC 2013

 

[KCFLHRC]

The analog phone you show still has CTD in CLS, that needs changed to UNR.

 

[Funk49]

Just curious, why is the trunk type WAT versus PAG? My paging trunks are all set for PAG (PAGE) but they also go through Gordon Kapes paging interface(s) first and then to the amps.

 

[KCFLHRC]

A PAG trunk doesn't allow you to access a zone page controller to send DTMF. A PAG trunk is just audio going into an amplifier input. If you have a zone page controller you can use COT or WAT, WAT doesn't look at the North America numbering plan, ie, a 1 or 0 as a leading digit.

 

[Funk49]

Ah, got it. Thanks KCFLHRC.

 

[atascoman]

Hello,

Thanks for the info guys. These are connected to an Dukane system fro the Cretacious era and as far as I know they were configured this way from day one. We took over this account several years ago and have always had challenges getting the paging trunks to work properly. It's very strange, the digital phones and IP phones can access them, jut not the L500. I suspected the CTD was the issue, but again it has been awhile. I will try that and see what happens.