Thanks in advance for any help in resolving this matter.
I have a customer with a Merlin Legend, which after I worked on it last week, all of the phones in their office now ring one time, then Auto Attendant answers. The phones should not ring at all unless an individual extension is dialed from within AA. The AA should answer immediatly, without ringing the phones. I am not sure what I changed if anything, that would have caused this. PLEASE HELP!!!
I have a customer with a Merlin Legend, which after I worked on it last week, all of the phones in their office now ring one time, then Auto Attendant answers. The phones should not ring at all unless an individual extension is dialed from within AA. The AA should answer immediatly, without ringing the phones. I am not sure what I changed if anything, that would have caused this. PLEASE HELP!!!