Phones intercepting to prime phone

[sidroski]

Have a BCM with a PRI pointed at it. If a call goes unanswered it goes to the prime set which is on another floor. How can I stop this so the other floors will eventually have to answer their own.
Could not find any info in the documentation but maybe I was wording it wrong.
thanks in advance

 

[bluemr2]

You need to go into the element manager under telephony, global settings, feature settings and change the delayed ring transfer to none.

 

[bigcat919]

The prime set for any T1 channel (line) should always be set to none. check each line to make sure it says none on all 23 channels (lines).

 

[cook1082]

Also make the target lines prime the set it is assigned to.

 

[BringbackVNC]

Why would you always set the Prime set to none on a Physical line other than copper? I am curious.

 

[bluemr2]

Me too