Phone to VM

[Blotnik]

I thought I had this all worked out before but something must have changed. My problem is that there is a single trunk line ringing on several phones and they are all set to go to voicemail after 4 rings. My problem is that I do not understand which VM the call will go to. In the previous versions of Norstar the rule was that the call would go to the phone (VM) attached to the lowest port(not DN) number. Now with BCM there doesn't seem to be a pattern for this. It is almost a random event as to which phone will forward the call to its VM. WHat am I missing here? Is there a rule for controlling this?

THanks

 

[jdavid99]

use a hunt group.

 

[Blotnik]

Jdavid,

Can you be a little more specific, perhaps with a programming example?

Help is appreciated.

 

[3Sixty]

HI Blotnik

My understanding of it is it goes to the general delivery mailbox. If it is enabled.

The hunt group option jdavid is talking about here is an example.

http://www.tek-tips.com/viewthread.cfm?qid=1052831&page=1