Hello,
We are running an older version of IP Office (4.1). We want to be able to use softphones, as we are running out of ports on our Avaya switches. We downloaded and installed PhoneManager 4.2. Upon opening it up we get an SPserver error (class not registered). Our support people said that Phon Manager 4.2 is not compatible with IPO 4.1, and that no one can download any software released prior to 4.2. We cannot get PhoneManager to work. We are hoping that if we can get a copy of PhoneManager 4.1, that this will work. A few questions:
1) Is this possible?
2) If so, does anyone have the software for Phone Manager 4.1?
3) Is the SPserver error the cause of this, and not the possible incompatibility of IPO 4.1 with Phone Manager 4.2?
Thanks in advance for any/all replies!
MS
We are running an older version of IP Office (4.1). We want to be able to use softphones, as we are running out of ports on our Avaya switches. We downloaded and installed PhoneManager 4.2. Upon opening it up we get an SPserver error (class not registered). Our support people said that Phon Manager 4.2 is not compatible with IPO 4.1, and that no one can download any software released prior to 4.2. We cannot get PhoneManager to work. We are hoping that if we can get a copy of PhoneManager 4.1, that this will work. A few questions:
1) Is this possible?
2) If so, does anyone have the software for Phone Manager 4.1?
3) Is the SPserver error the cause of this, and not the possible incompatibility of IPO 4.1 with Phone Manager 4.2?
Thanks in advance for any/all replies!
MS