mdegray
IS-IT--Management
- Jul 5, 2006
- 18
I've set up a user with Phone Manager 3.1.17 to log into an IP extension on our 406v2 (3.1.65). No errors are reported when starting PM, but it takes several attempts before a successful call is made (the dial window clears and nothing happens), and when that finally happens, the base extension displays "System Incompatibility". It does not return to a useable state even when PM is closed and must be reloaded to return it to service. Sometimes (not always) the phone comes back up saying "extension in use". As usual, a search of Avaya's site yields nothing. So, 2 questions: 1. What would prevent PM from working properly upon first starting. 2. Is the IP phone behaviour normal? This happens on all IP extensions I've tried.
TIA
mike
TIA
mike