Phone Manager on version 9

[atfirst]

Phone manager is not supported on version 9 but does work.Only in lite though.
In security settings, system, unsecured interfaces, enable tftp read/write.
Will now see system

 

[intrigrant]

Enjoyfull news! But well known i'm afraid, the following will be new for most of the users:
Open a 8.1 manager and create two User right profiles : one with and one without PM Pro enabled.
Copy the user rights and paste them in a R9 manager with a open config.
Copy the user rights settings to a user who needs PMPro, if you want to take away the PMPro on a user copy the non-PMPro user rights tabel to that user.

Usefull or not?

 

[atfirst]

very useful

 

[Johnhyde]

Shame it doesn't work on 9.1, we have customers who loves the phone manager, therefore can't upgrade or sell them newer handsets (we have shown then the one x but this looks like a child had designed it, the outlook plugging OK, but limited as you can't park calls etc)

 

[intrigrant]

One-X portal can park calls and do a lot more in R9.1.
I like it more or less in the current version 9.1

 

[sizbut]

I have no problem with one-X Portal as an application. They do finally seem to have addressed some of its former memory and processor hogging issues. But like others I just can't get around the GUI that tries to occupy the whole desktop. It's supposed to be a utility application, I shouldn't need to lose sight of my other application windows in order to use the portal.

Stuck in a never ending cycle of file copying.

 

[Johnhyde]

You can't park calls using the outlook plugin?

Have to use the web based one x which as sizbut pointed out, it take over the whole screen.

 

[teletechman]

Also on the One-X every user needs to be licensed in order to see call status i.e. busy lamp field. So if one user or a few users were using it for a busy lamp field then you need to license everyone. Costly!!
Mike

 

[Okkie26]

Even on PM lite you can add more teh 15 users in the BLF.

Although it is a bit of a hassle.

Here is how.

Let's say, user 100. Enalbe PM lite and logon.
Then add 15 users in the BLF the normal way. (user 101-115)

Now, you want to add all other users on the IP Office (ie 115-120)to the BLF.

Make a phonecall from extension 115-120 to 100.

Then, in the PM call log > missed calls select add to BLF