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Phone Manager Lite 1

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spridge

Technical User
Dec 5, 2002
177
GB
Loaded PhoneManager Lite Version 2.0 on to a PC without a sound card.

Although I have selected the NO SOUND option I receice a message 'No mixer found. Phonemanager will continue wothout sound support'

Cannot find any registry entry relating to the MIXER?

Has anyone come across this problem
 
Try closing down the phonemanger, go into the registry under
HKEY_CURRENT_USER\software\avaya\ip400\phone manager. there will be an option for play sound, make sure this is set to 0.

 
Sounds like u r trying to run the PM as a softphone when u dont have a sound card or an uncompatible one at least, Have u checked that this option is not checked
 
Still no joy.

Have since loaded Phone Manager LITE on another instaaltion

Any PC without a sound card gives me the NO MIXER error.

PC's with Soundcard no problems

Have unticked PLAY SOUNDS option in Preferences.
 
Have you got Soft Console installed - It is usually a default setting. De-install Soft Console (Add remove programs)
 
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