Phone Manager - disable Configure button

[unslog]

Hi

I want to be able to disble the configuration button on users Phone Manager, as people are playing around with settings. Is this possible , maybe through the registry or different skin? Done a google and couldn't find any info.

Thanks

 

[amriddle01]

There is a setting in Manager for each user to allow or disallow modification of phone manager settings, it's under the "Phone Manager Options" tab

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[unslog]

Thanks for quick reply.

I have just checked the IP Office manager (version 4.1 (31) ), and cannot seem to find the "Phone Manager Options" tab.

Is it against the user or a global setting.

I have provided a screen shot of user and configuration tree.

Please can you advise

http://img210.imageshack.us/img210/7510/userb.jpg

http://img6.imageshack.us/img6/8008/treenpa.jpg

Thanks

 

[TomMills]

ah. you are running 2.1

not sure if it was an option then.

"There's a dog in the New Zealand section

 

[TomMills]

just checked a dt system i have running 3.0

its not there. must have come in to the programming later.

sorry.

"There's a dog in the New Zealand section

 

[amriddle01]

That's old firmware on your switch, I think the setting came in around 3.2 (5.2 Manager). What system is this on? i.e 403/406

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[unslog]

Thanks guys for the input.

we have a IP Office 403 (see screen shot)

Can this hardware be upgraded?

If so it is easy to do?

 

[amriddle01]

I can't tell from that id it's a DT or DS 403, what digital phones if any do you have? Or do you know if it's a DT?

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[amriddle01]

Guessing it's a DS, you need the Admin and user and if you use it VM Pro CD from here to upgrade

https://support.avaya.com/japple/cs...ucketID=108025&temp.releaseID=292953&x=7&y=12

Make sure you read up on how to do it first

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[unslog]

One last question. In this latest version , is there a way to prevent users from taking themselves out of hunt group calls. We have superglued the group button, but some users are clever. We have 2030 phones. cheers

 

[unslog]

One last question. In this latest version , is there a way to prevent users from taking themselves out of hunt group calls. We have superglued the group button, but some users are clever. We have 2030 phones.


oh, btw according to the Equipment it is a Avaya IP office 403DT - does this make a difference?

cheers

 

[amriddle01]

Bad news, you're on a DT no 3.2 for you. Highest you can go is 3.0.580 I'm afraid

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[TomMills]

Tell them you have upgraded the software and it now notifies you if they take themselves out of a group, then let them know the consequenses.

i use that all the time.

"There's a dog in the New Zealand section

 

[amriddle01]

The best way to stop it is to threaten them with the sack, or give them analogue handsets

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers