Phone Manager 4.0 on Vista

[Asptech]

I have atempted to install phonemanager 4.0 on Vista Ultimate, the install appeared to have completed ok. However when I try and run it I get an error window pop up with the following message:

c:\Program Files\Avaya\IP Office\Phone Manager\PhoneManager.exe.
The application has failed to start because its side-by-side configuration is incorrect. Please see the application log for more detals.

The application log has the following entry:

Log Name: Application
Source: SideBySide
Date: 27/02/2007 00:03:32
Event ID: 33
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: spearson.asptech.dom
Description:
Activation context generation failed for "C:\Program Files\Avaya\IP Office\Phone Manager\PhoneManager.exe.Manifest". Dependent Assembly Microsoft.Windows.Networking.RtcDll,language="*",processorArchitecture="X86",publicKeyToken="6595b64144ccf1df",type="win32",version="5.2.2.1" could not be found. Please use sxstrace.exe for detailed diagnosis.
Event Xml:
<Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event">

<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">33</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-02-27T00:03:32.000Z" />
<EventRecordID>4470</EventRecordID>
<Channel>Application</Channel>
<Computer>spearson.asptech.dom</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft.Windows.Networking.RtcDll,language="&amp;#x2a;",processorArchitecture="X86",publicKeyToken="6595b64144ccf1df",type="win32",version="5.2.2.1"</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\Program Files\Avaya\IP Office\Phone Manager\PhoneManager.exe.Manifest</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

This has left me a little out of my depth, if anybody has idea's I would love to hear them.

 

[dencom]

vista is currently not supported. This is expected in may 2007 (see TB 80)

Arnoud

 

[ShakinEakin]

I just installed it, and it seems to be working for me (also on Vista Ultimate).

I did have a hard time finding my IPO unit, but once I set the range in the network settings (preferences), it's been working. Well, sometimes I do have to select an option more then once, but for the little changes I've been making, it's worked.

I made sure to download the latest JRE from Sun (java.sun.com).

Chris.

 

[JohnsonOps]

I had this problem before under 3.2 and just removed the manifest file and it worked fine. Not sure if I broke anything by doing that but it did work...

 

[Asptech]

Cheers for that, deleteing the manifest file did the trick and everything appears to work ok.