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Phone get disconnected

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naseik

Technical User
Oct 16, 2013
5
CA
Hi,

Wonder if any of you got this problem and have a solution?

We have a IP 500 V2 8.1(63) with 15x 9508 and 60x 9408 in digital mode.

Some of my phone get disconnected, some each morning they have to replug it so it connect again, some a more random.
It seem that it happen almost only with the 9508 model. I put a 9408 where it was doing it each morning and the 9408 is not having the problem
and the 9508 is not having the problem in is new location...

Do you have any suggestion in what maybe the problem.

9508 Rel: 0.44 06/29/12

Thk

 
You should really make a monitor trace for this.
Did you replace it with a 9504 or 9408?




BAZINGA!

I'm not insane, my mother had me tested!

 
Seem to be the phone, I replace it with a 9408 and no problem since.

I am testing the other phone that making the problem also. Maybe a bad batch of 9508?

 
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