Phone doesn't ring when called. The call goes straight to speaker phone. (IP Office 9.0.900.995) 3

[ksalce]

Hello,
Very strange issue. Whenever I call a certain extension, it never actually rings the phone. The call gets connected immediately and automatically goes to speakerphone. Is there a setting somewhere that I don't know about that would automatically answer incoming calls on an extension and activate the speakerphone? Thanks.

 

[joe2938]

does he have an auto answer button or something like that?

 

[ksalce]

Nope he just has call park buttons on his phone.

 

[amriddle01]

It can also be done through the handset menu....

 

[joe2938]

check the phone itself, must have auto answer enabled

 

[ksalce]

Yup that's what it was. Thanks a lot I did not know that option existed on the phones themselves.