Hello- Hopefully someone call help me or steer me in the right direction because I am stumped. I have a phone here (5212IP upgraded from a 5010IP with same problems) that occasionally has a voice delay. We can hear the caller but the caller cannot hear us. After some time they can hear us but most times the person hangs up.
Like I mentioned above, I've swapped phones, even changed the model, I've changed the phone extension, I've changed the physical location of the phone so it was using different data cable back to the hub room and have also changed the data cable plugging it into the wall. No one else has ever complained about a phone delay.
Any ideas????
System Information: 3300 with software rls 6.1.5.4
Like I mentioned above, I've swapped phones, even changed the model, I've changed the phone extension, I've changed the physical location of the phone so it was using different data cable back to the hub room and have also changed the data cable plugging it into the wall. No one else has ever complained about a phone delay.
Any ideas????
System Information: 3300 with software rls 6.1.5.4