Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

phone cut out sometimes 1

Status
Not open for further replies.

NewTech2014

IS-IT--Management
Oct 27, 2008
8
GB
Hi,

I wonder if someone could help. Sometimes our reception cisco phone cuts out in the middle of a conversation. Do you know how I could start troubleshooting this issue?

I am guessing the cisco phone is on his way out. 7961G

Any suggestions?

Thanks,

 
Initial steps would be to replace the handset and cord. Then phone. Then start running debugs and checking CM logs.

Certifications:
A+
Network+
CCENT
CCNA Voice
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top