TelecomRob
Technical User
Hi Everyone,
I had a weird issue pop up. When a call comes in on a PRI and goes to a VMPro based AA it is ending the call. I can see it hit the PRI via System Status but that is it. It is so quick that I cant see the call details but just idle go straight to 0 without a call hitting it. When I have the call go first to a receptionist it works fine but the minute I make it go to a AA it breaks. I have tried several auto attendants. I tried creating a virtual extension with just a voicemail box and the same issue happens. I have not performed a trace as of yet, I will take one tomorrow. The IPO is on 9.1.
A reboot of the IPO and VMPro is scheduled tonight but figured I'd ask.
Any ideas?
I had a weird issue pop up. When a call comes in on a PRI and goes to a VMPro based AA it is ending the call. I can see it hit the PRI via System Status but that is it. It is so quick that I cant see the call details but just idle go straight to 0 without a call hitting it. When I have the call go first to a receptionist it works fine but the minute I make it go to a AA it breaks. I have tried several auto attendants. I tried creating a virtual extension with just a voicemail box and the same issue happens. I have not performed a trace as of yet, I will take one tomorrow. The IPO is on 9.1.
A reboot of the IPO and VMPro is scheduled tonight but figured I'd ask.
Any ideas?