Hello:
The PBX use to send details about the phone calls: dialer, dialed, date, time, how long (hours:minutes:seconds), etc.
Suddenly our PBX stoped sending these report. This is what reads at the log that we save:
IOD318="TTY x was disabled due to invalid characters and will be automatically enabled in 4 minutes".
AUD000="One pass made by audit. No errors detected. System software OK. No action to be taken."
ERR4291="Music route is undefined."
DTC103="System is locked to primary clock reference."
IOD319="TTY x was automatically enabled".
But after these line there are no more phone call details. The messages I'm worried about are the IODs.
I will be more than happy if you can help me with this issue. I'd like to restore the report that tells us who called who, and for how long.
Regards,
Gregorio Granados
Tech Support
The PBX use to send details about the phone calls: dialer, dialed, date, time, how long (hours:minutes:seconds), etc.
Suddenly our PBX stoped sending these report. This is what reads at the log that we save:
Code:
N 018 00 6002 T010007 05/07 09:04 00:00:42 A 94171323
& 0000 0000
E 019 00 T010010 6088 05/07 09:06 00:07:38 C 6144920424
& 0000 0000
S 020 00 T010004 3500 05/07 09:07 00:00:10 C 6144255191
& 0000 0000
IOD318 00
AUD000
ERR4291 11 0
DTC103
IOD319 00
AUD000="One pass made by audit. No errors detected. System software OK. No action to be taken."
ERR4291="Music route is undefined."
DTC103="System is locked to primary clock reference."
IOD319="TTY x was automatically enabled".
But after these line there are no more phone call details. The messages I'm worried about are the IODs.
I will be more than happy if you can help me with this issue. I'd like to restore the report that tells us who called who, and for how long.
Regards,
Gregorio Granados
Tech Support