Phone 9620 VPN, VPN phones not allowed, IPO 9.1

[Atorj]

Hello!

I set up a tunnel between IP Phone 9620 and Cisco ASA.
Tunnel works, but when the phone 9620 connects to the IPO via VPN, IPO monitor displays the message:

H323Evt: Recv GRQ from 0a1505e6
H323Evt: e_H225_AliasAddress_dialedDigits alias
H323Evt: found number <210>
H323Evt: Recv: RegistrationRequest 10.21.5.230; Endpoints registered: 0; Endpoints in registration: 0
H323Evt: e_H225_AliasAddress_dialedDigits alias
H323Evt: found number <210>
H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya VPN phone
H323Evt: RRQ --- Extn(210) VPN phones not allowed

On the telephone display "Wrong Set Type" and the phone is not connected to the IPO.

The parameter "VPN phone allowed" does not exist in tab: Extension > VoiP

It was the same problem here:

http://www.tek-tips.com/viewthread.cfm?qid=1723713

 

[derfloh]

What IPO release? There has been a need for specific user licenses in some releases.

 

[IPOLackey]

Hi Atorj,

Which version on 9.1 are you running? Is it IP500 or a SE? Was this upgraded or is it a fresh install on 9.1? Have you tried deleting the Extension (Not the User) and recreating it as just a normal h.323 extension?

 

[Atorj]

Hello!

>> Which version on 9.1 are you running?
IP Office 500 V2 9.1.5.0 build 145 (SP5)

>> Was this upgraded or is it a fresh install on 9.1?
Was upgrade from 8.0 to 9.1

>> Have you tried deleting the Extension (Not the User) and recreating it as just a normal h.323 extension?
Yes, I tried to recreate Extension as normal h.323 extension.

 

[Atorj]

Today I did update to SP6 (9.1.6.0 build 153) and performed "Erase Configuration", then I did a fresh system configuration.
But the result is the same...