Phone 30v2 analog station module issues

[jeromephone]

I have a IP office 500/v2 with 4 30 analog ext cards and am having a nightmare with this system. First is there a way to reboot just the expansion modules? My numbering is messed up with module 2 having the lowest ext number and then module one then three and four. I can renumber everything at this point but cannot seem to figure out why the system defaults to this scheme. I also cannot get the message waiting light to work I tested these analog phone on another IP office system and was able to get that to work the phones are aastra 8009. They seem to work other than the mwl I have gone through some training and we have a test system in our shop but this system is a challenge to say the least. Any help appreciated.

 

[Westi]

You can reboot just the expansion by doing an upgrade of just that module. It will upgrade and reboot.
That might also solve your issue with the renumbering.
See if there are any errors with lost connectivity to that particular module.


Joe W.

FHandw, ACSS

http://convergednetworks.ca

 

[jeromephone]

Thanks that worked by deleting the modules and reinstalling them the numbering is correct now. VM light was not selecting the correct voltage.