Has anyone run into this problem?
Our Phaser 850DP can no longer print more than one copy. It is connected (via USB port) to a PC running Windows XP Pro. It uses Windows' default 850 driver. We have tried the Xerox's driver and it didn't fix the problem.
It is not set to do a double-side on default.
It happens with all applications. When we ask it to print, say, two copies, first copy comes out, and the second sheet (this example is a one-page document) comes out half way, and it gets sucked back, as though it were doing the 2nd side (this is a one-side document). And it gets stuck.
It no longer will do 2nd side in this manner.
Also, if we print more than one sheet (a longer doument of more than one page long), after a few pages, it pauses to warm up, and that page is printed again (say, it prints page 5 twice).
I can live with the 2nd problem, but the first problem is truly a pain. Having to click PRINT button more than once is not the way to print a hundred copies. :-(
Is it worth getting a new one (a refurb. from Xerox) if it is going to cost a ton to fix?
Thank you all.
Wtin
Our Phaser 850DP can no longer print more than one copy. It is connected (via USB port) to a PC running Windows XP Pro. It uses Windows' default 850 driver. We have tried the Xerox's driver and it didn't fix the problem.
It is not set to do a double-side on default.
It happens with all applications. When we ask it to print, say, two copies, first copy comes out, and the second sheet (this example is a one-page document) comes out half way, and it gets sucked back, as though it were doing the 2nd side (this is a one-side document). And it gets stuck.
It no longer will do 2nd side in this manner.
Also, if we print more than one sheet (a longer doument of more than one page long), after a few pages, it pauses to warm up, and that page is printed again (say, it prints page 5 twice).
I can live with the 2nd problem, but the first problem is truly a pain. Having to click PRINT button more than once is not the way to print a hundred copies. :-(
Is it worth getting a new one (a refurb. from Xerox) if it is going to cost a ton to fix?
Thank you all.
Wtin