phaser 850 scratches/crimps paper

[pchiha]

My Phaser 850 "crimps" the paper when I print solid colors or a photograph. It makes a scraping sound while printing and scratches the ink off the right hand side of the paper. Does anyone know what might be the cause? Thanks

 

[ifixprinters]

Check the rapid release guide, it may be broken.

If the printer is crimping paper consistently, and there isn't anything disturbing the paper path (and it's a high page count unit, or one that has been moved around a lot), check the transfix assembly. Sometimes, it needs to be adjusted; but there are limits to HOW it can be adjusted -- sometimes it has to be replaced, at which point you'll probably want to buy a new printer, unless you feel you can do that time consuming repair on your own.

ifixprinters

 

[ifixprinters]

* the rapid release guide can also unseat itself (in which case the repair is simply to pop it back onto it's mounting spots!)

ifixprinters