Phaser 850 error 13.004.43

[calina]

Hi,
I got the error message 13.004.43.The printer warm up until
99% and then go back and warm up again.At the end comes error message.I spent whole day to take the printhead away
and look if I can do something but it didn't help.
Can someone tell me what I can do (printhead is to expensive) and how can I adjust the printhead if it is to close to drum.Hoe can I see when it is to close.Please help!!!
regards

 

[CULTOFLON]

In my experience when you get this error the print head is bad. The easiest way to tell if the print head is too close to the drum is when looking at the front of the printer remove the left side cover, on the side of the printer toward the top you will see a spring, if you remove this spring it will allow the print head to move back away from the drum, allow the printer to warm up with the spring removed if you still get the error it's a bad print head.

 

[calina]

Thanks for your help
I try that what you suggested but it brings the same
message.I think it's the printhead.Do you know can I take
the printhead from Phaser 8200, is it compatible or must it be the original? The printhead seems to be very complicated,I take a look on it, all wires look well and I can't see the damage.
regards

 

[CULTOFLON]

You can not use a printhead from a different model printer, the control board, IP board and ink holder are all different also. Sorry about the printhead.