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Phaser 8400 Fault 37,004,40:16022

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ozisc

IS-IT--Management
May 5, 2006
2
DK
Hey,

I need help with my phaser 8400. When i power the printer up i get this error code: Fault 37,004,40:16022

I could find any information on xerox page that helped me :(

/Oz
 
The 16022 is the page count. 37,004.40: The printhead reservior 0 disconnected. The resevior 0 is not drawing the correct current.

AC power supplied by power sources such as uninterruptible power supplies (UPS’s)
or DC-to-AC inverter systems, may not supply enough current to properly power up
the printer. In these cases, the printer may report printhead jet-stack or reservoir
heater disconnect, drum heater, or preheater errors (37,002.47 thru 37,012.48). Verify
the AC power source prior to troubleshooting a printer exhibiting any of these errors.
 
Thank you for the help, after i talked to xerox support we locatede the errror and it was drum heater problems i had.

/Oz
 
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