The tension of the y-axis belt is (probably) not high enough, which drives the drum. On the 840 you will need the y-axis belt tensioner to tighten it again (seperate tool, part# 003-1500-00)
Even better would be to fit the y-axis tensioner of the phaser 850/860, which fits on the 840 frame as well (650-4148-00).
Removing/Installing Belt (phaser 850,860 -----> follow this if you fit the tensioner of these machines on your 840)
1. Remove the right cover.
2. Disconnect the wiring harness leading from the front panel to the right
I/O board passing beside the Y-axis belt drive assembly.
3. Remove the drum fan. (Note the fan orientation, it blows into the drum.)
Caution Never loosen or remove the three screws securing the assembly
parts together. Also, improperly removing the tension spring can
cause the tension bracket to flip off forcefully, causing injury.
4. Insert a flat-blade screwdriver through the tension bracket as a .holder.. Anchor the
screwdriver tip against the Y-axis belt drive assembly.
5. Remove the tension bracket.s mounting screw. Using the screwdriver as a lever,
slowly tilt the bracket up and away from the frame.
6. Remove the three mounting screws securing the Y-axis belt drive assembly to the
engine frame. Remove the assembly with its two belts.
7. Reverse these steps to reinstall the Y-axis drive assembly.
8. Tension the belts using the "Y-axis belts tension adjustment (Phaser 850/860 printer)",
Adjusting tension:
1. Ensure that the three mounting screws that secure the Y-axis drive assembly to the
chassis are 1 turn loose and that the Y-axis drive assembly slides freely with respect to
the chassis.
Note If there is a situation in which diagnostics are not available when
installing a new Y-axis drive assembly or drum/transfix assembly,
then locate any previously placed index marks on the pulleys and
proceed as if re-using existing parts. Allow the system to cool as
long as feasible before mounting the Y-axis drive assembly onto
the chassis. Tensioning of the y-axis drive assembly without
diagnostics increases the risk of failures associated with low belt
tension (for example, a .growling. sound heard upon cold
power-ups).
2. If not in place, attach the tension spring between the Y-axis drive assembly and the
tension spring bracket.
Note A metal clip attaches the spring to the Y-axis drive assembly; the
spring DOES NOT attach directly to the plastic housing of the
Y-axis drive assembly. Refer to the illustration on page 7-201.
3. While the belts are under tension, rotate the drum pulley 5 times to rotate the belts and
seat them in place. For an old Y-axis drive assembly, continue rotating the pulleys until
the index marks on each pulley align next to each other.
4. Beginning with the upper-right screw, tighten the three mounting screws to 30 in.-lbs.
to secure the Y-axis drive assembly in place.
5. For new Y-axis drive assembly (Phaser 850). Using PC-based diagnostics, run the
test: .Position for Belt Tightening. in the .Y-Axis Group. test suite. This positions
the belts in the proper orientation for re-tensioning. Do not move the pulleys.
For the Phaser 860. Use the adjustment from the service menus.
6. Place an index mark on the edge of each pulley: Mark the Y-axis drive pulley and the
drum pulley where the edges are closest to one another, disregarding previous marks.
Use a distinct color if the pulleys have been previously marked.
7. Loosen the 3 mounting screws until the bracket slides freely on the chassis and then
re-tighten the screws to 30 in.-lbs.
8. Reassemble the printer and make a test print.