When trying to run diagnostic tests, it does fine till it gets to a certain point, then hangs and does nothing. It looks like it does it when it is trying to locate x-axis origin ( which is what it says on the display ). I have to shut it down to unlock it. Any ideas?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
PHASER 8200 HANGS DURING DIAGNOSIS
- Thread starter NCC1701A
- Start date
- Thread starter
- #3
I am wanting to check the cap/wipe/purge system to make sure it is operating correctly and as I am going to have to replace the printhead for poor print quality (non recoverable jets), I wanted to do the checks in the book. Currently have tried cap vacuum test and run auto diagnostics. It starts to do the tests and then just stops. I left it overnight and came back this morning and it was still locked up like it was in the middle of a test and went no further. You have to shut it down to unlock it. The customer says it fails to print jobs sometimes and this might be related to that. Any help?
- Thread starter
- #4
More information. I have swapped every board in the machine with another printer, one at a time, have swapped maintenance trays also. It made no difference. I have also went ahead and replaced the printhead. The print quality is now excellent, but the problem of hanging up is still there. What else could possibly cause this?
If you replaced all the boards AND the printhead. I don't really see any way you could still have the same problem.
Unless you have TWO boards that are bad. In that case I would change the power supply, main control board. both I/O
boards, and the power control board as a group and see if the problem goes away. If it doe you have more than one bad board
Rockdude
Unless you have TWO boards that are bad. In that case I would change the power supply, main control board. both I/O
boards, and the power control board as a group and see if the problem goes away. If it doe you have more than one bad board
Rockdude
You say the print quality looks good, but if the printer hangs how do you get a print out? At what point does the printer hang? What message is displayed on the front panel when it hangs? Does it hang when trying to print internal prints or from work station or both?
- Status
Similar threads
- Locked
- Question
- Locked
- Question