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Phaser 350 Fault 13,018.48:86401

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JBMedeiros

JBMedeiros

Technical User
May 30, 2003
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Hi, my printer displays this fault code with the service required.
this is Fault 13,018.48:86401
What does this message mean?

Thanks
 
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13,018.48 (0x6c12): TCH_JS_RIGHT_ SHORT The thermistor in the right jetstack appears to be shorted. Replace the printhead.
 
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I needed a new print head for my 340 and found a used one on ebay. It was taking a chance because it was untested but I got lucky and the machine prints beautifully.
 
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