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Phaser 350 Error 04,013.43:45463

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jrapp

Programmer
May 15, 2003
25
US
I'm getting an error (04,013.43:45463) when I turn the printer on. Anybody know what it means? Thanks!

Jeff Rapp
jrapp@nctc.net
 
Ok, the error just changed to 07,002.44:45463. Thanks.
 
If still relevant, codes mean:
4013: During init, unable to engage process motor
7002: Process motor stalled

Please check nothing loose, and oil joints and bearings. Process motor most probably tries to tilt the print head but no success.

BR,
Ari
 
check if the transport lock is engaged. release the transport lock on the right of the printer, is about 1.5 centimeter in diameter. If relaesed the processmotor could be dead, check if blocked. Remove left cover, on the up front side you wil find a black gear whit flags on it. this gear is directly conected whit the procesmotor, check if it can rotate.
dany
 
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