Phantom ringing then IP office Reboots

[Bailly34]

I'm working on a IPO 500 V2 R.11.0.0.1.0 Build 8 With J169 IP phones . The customers states that "the phones start ringing but they are unable to pick it up. Then all the phones go offline (reboot)". System status shows a Cold Start under Control Unit Audit. Has any ran into this situation?

Oscar
Business Linxs
Miami, Florida

 

[Bailly34]

We are also getting the following message: System Status Error - Memory Utilization: Near capacity

From Monitor:

Accept-Language: en
Reason: sip;cause=1;text="Line Appearance In Use"
Content-Length: 0

2019-06-18T17:47:57 9820875mS PRN: +++ START OF ALARM LOG DUMP +++
2019-06-18T17:47:57 9820875mS PRN: ALARM: 10/06/2019 09:10:49 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.44% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820875mS PRN: ALARM: 10/06/2019 09:14:02 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.10% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820875mS PRN: ALARM: 10/06/2019 09:20:34 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.1% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820875mS PRN: ALARM: 10/06/2019 09:24:46 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.2% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820875mS PRN: ALARM: 10/06/2019 09:27:57 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.6% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820875mS PRN: ALARM: 10/06/2019 09:29:58 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.1% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820875mS PRN: ALARM: 10/06/2019 09:46:06 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.9% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820876mS PRN: ALARM: 10/06/2019 09:47:47 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.2% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820876mS PRN: ALARM: 10/06/2019 09:48:17 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.2% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820876mS PRN: ALARM: 10/06/2019 09:56:11 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.2% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820876mS PRN: ALARM: 10/06/2019 09:56:41 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.28% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820876mS PRN: ALARM: 10/06/2019 09:57:12 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.29% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820876mS PRN: ALARM: 10/06/2019 10:02:33 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.11% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820876mS PRN: ALARM: 10/06/2019 10:04:54 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.5% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820877mS PRN: ALARM: 10/06/2019 10:06:15 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.15% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820877mS PRN: ALARM: 10/06/2019 10:08:46 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.3% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820877mS PRN: ALARM: 10/06/2019 10:09:47 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.3% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820877mS PRN: ALARM: 10/06/2019 10:11:39 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.4% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820877mS PRN: ALARM: 10/06/2019 10:14:29 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.2% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820877mS PRN: ALARM: 10/06/2019 10:17:21 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.1% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820877mS PRN: ALARM: 10/06/2019 10:17:41 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.1% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820877mS PRN: ALARM: 10/06/2019 10:19:52 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.18% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820878mS PRN: ALARM: 10/06/2019 10:20:12 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.2% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820878mS PRN: ALARM: 10/06/2019 10:21:13 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.4% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820878mS PRN: ALARM: 10/06/2019 10:21:44 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.3% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820878mS PRN: ALARM: 10/06/2019 10:24:06 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.4% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820878mS PRN: ALARM: 10/06/2019 10:25:47 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.4% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820878mS PRN: ALARM: 10/06/2019 10:26:18 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.5% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820878mS PRN: ALARM: 10/06/2019 10:26:48 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.5% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820878mS PRN: ALARM: 10/06/2019 10:38:03 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.5% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820879mS PRN: ALARM: 10/06/2019 10:38:55 IP 500 V2 11.0.0.1.0 build 8 <Memory use warning at 90.28% > MAJOR RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820879mS PRN: ALARM: 13/06/2019 15:07:54 IP 500 V2 11.0.0.1.0 build 8 <Memory use critical at 95.21% > CRIT RAISED addr=00000000 d=0 pc=00000000 ffffffff ffffffff ffffffff ffffffff ffffffff
2019-06-18T17:47:57 9820879mS PRN: +++ END OF ALARM LOG DUMP +++
2019-06-18T17:47:58 9821879mS PRN: +++ START OF UDP MONITOR CLIENT DUMP +++
2019-06-18T17:47:58 9821879mS PRN: CLIENT: IPAddress=10.10.20.31 UDPPort=53038 LastReceived=9819861(2018) LastSent=9821879(0) LastOldUpdate=9817874(4005) SentPackets=56 MissedPackets=0 OldSentPackets=0 OldMissedPackets=0
2019-06-18T17:47:58 9821879mS PRN: ++++ END OF UDP MONITOR CLIENT DUMP ++++




Oscar
Business Linxs
Miami, Florida