Help... I installed a 8x16 ics phone switch. Customer is complaining of phantom ring on ext 21. I installed a doorbell unit on ext. 32 that points or rings on ext 33 but ext 33 is connected to an ATA single analog corless phone, on ext 21 it also has a answer DN witch is ext 33. ext 21 has to private incoming/outgoing line, and every time x21 is forward to a different ext. they get just one phantom ring nothing displays on the phone. Customer saids that it follows the ext. where they forward the phone to. They are really getting mad.
PLEASE HELP,
THANK YOU
PLEASE HELP,
THANK YOU