Nortel4Matt
I had already tried replacing with a phantom built as 4040 but there are 2 phones requiring this presentation on their digital sets so forwarding wasnt an option - I nulled their keys to remove the original analogue presentation but for some reason wasnt able to re-present the 4040 phantom - hence my question?
If you're needing to be able to take more than one call simultaneously, which is what I think you're getting at (and thus why you had it an MCR before) then you're going to need to probably use a data TN as Sl1M1 suggested, and make it with two MARP'd SCR keys and short key hunt, then FDN/HUNT to wherever you'd like it to go afterwards.
e.g.
TN 0 0 1 16 (must be TN 16 or higher on a DLC)
CLS FLXA VCE
FDN xxxx
HUNT xxxx
LHK 1
Key 0 scr 4040 0 MARP
key 1 scr 6040 d MARP
Then both 4040 and 6040 need to go on your regular sets that need to answer these calls.
If you DON'T need to for x4040 to have multiple calls simultaneously, then a phantom 500 will work fine; I guess we're a bit confused about what you need...
That was the second option...I would suggest programming as suggested firstly 4040 on Keys with appropriate LHK setting, thats assuming those 3904 TN's are FDN etc to Vmail
Then take the XMWK for retrieval/MWI indication for 4040 mailbox
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