Phantom message on Nortel Call Pilot 100

[Lawnbouy]

There is a message that plays after the selected company message that we would like to re record, but we cannot find where it is. I have a Nortel Call Pilot 100 running with a CCR tree. The system is tied into our network for ease of programing. None of the Company messages match this phantom message. Does anyone know where this message might be sitting? Thanks

 

[allworxguy]

CP plays a greeting and then, if CCR, CCR path 0 plays.

Check the line programming for the table # and then that table to see which CCR it points to.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[Lawnbouy]

Thank You. Yes I am using one table and 2 CCR Trees and the messages are in the Home area of each tree.

 

[curlycord]

Also check Table/1 (or 2)/AA Menu Prompt



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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca