TipandRingtoSIP
Technical User
Hi,
I'm trying to configure a hunt group in order to have multiple phones ring at the same time when the main HG number is called. I would like to have the secondary extension of the phone (phantom exten) be the Hunt Group member.. For some reason though, the phantom extension does not ring when I call the hunt group pilot number.. If I put the primary extension as the hunt group member, it will ring.. Same class of service is being used for both, but the phantom line does not ring if I put it in the hunt group.. When I place a call to the pilot number, if I press the line key for the phantom while calling the hunt group, the phone displays "line not available".. Is it not possible to use a phantom extension in a Hunt Group?
I'm trying to configure a hunt group in order to have multiple phones ring at the same time when the main HG number is called. I would like to have the secondary extension of the phone (phantom exten) be the Hunt Group member.. For some reason though, the phantom extension does not ring when I call the hunt group pilot number.. If I put the primary extension as the hunt group member, it will ring.. Same class of service is being used for both, but the phantom line does not ring if I put it in the hunt group.. When I place a call to the pilot number, if I press the line key for the phantom while calling the hunt group, the phone displays "line not available".. Is it not possible to use a phantom extension in a Hunt Group?