I have been looking and I am not sure that I am understanding the answers that I have read, so I am going to ask a question that has already been asked. I have CallPilot Manager version 05.00.41.96.
I have a user that wants to change Personal Verification (extension 7568). But cannot access through the "89" option. I am not sure what the "Class of Service" is that needs to be changed. I also made the mistake of deleting the second extension (7568) in Callpilot. Now when I try to add user I get "SDNs and user extension DNs must be unique." When I do a user search I find mailbox "7407" and extension "7407,7568" but not mailbox "7568" although she can access that voicemail.
Where have I gone so wrong and what can I do to fix? What is SDN compared to DN?
I have a user that wants to change Personal Verification (extension 7568). But cannot access through the "89" option. I am not sure what the "Class of Service" is that needs to be changed. I also made the mistake of deleting the second extension (7568) in Callpilot. Now when I try to add user I get "SDNs and user extension DNs must be unique." When I do a user search I find mailbox "7407" and extension "7407,7568" but not mailbox "7568" although she can access that voicemail.
Where have I gone so wrong and what can I do to fix? What is SDN compared to DN?