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Personal DN

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bluemilkyway1982

Technical User
Nov 27, 2006
24
VN
Hi everyone,

On CCMA browser, when creating a new agent there is a field called Personal DN.

Do you know:
+ Which cases I should use it and what is its meaning?
+ How to configure it on M1?

Thanks in advance,
DN


 
This is a DN that follows an agent to what ever phone set they log into. It overwrites the configured seconary DN that is normally assigned to a set.

You need to configure a virtual TN in the M1. When the agent logs out the personal number is returned to the virtual world until the agent logs in again.

 
Hi all,

I have some more questions when create a new supervisor using CCMA browser:

+ When should I use Telephony/Port field?What for is it?
+ How to configure it on M1?


Thanks again,
DN
 
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