Personal Contacts - 3300 Embedded VM - MCD 4

[Cabarrus]

Hello,

Two questions here:

Is it possible to remove the ability for our users to use the Personal Contacts features? I would like them not even to hear the option , or remove there ability to set anything.

Is it possible to find out who has Personal Contacts currently enabled, so we can deactivate it?

thanks

-Kevin

 

[Cabarrus]

I was told there is not a way to disable personal contacts in embedded voicemail.

Is there a way to not allow vm ports to dial 911 ?

thanks

 

[kwbMitel]

you could setup the VM ports with a unique COR. then add that COR to the restricted COR Group for the route that 911 uses.

Be VERY Careful.

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[MitelAvaya]

The only Personal Contact that you can see is by exporting the voice mailbox configuration form. that will show you what users have setup as the operator extension on their VM, nothing else.

I've got the same issue, believe some users have got random numbers/long distance programmed in their contact lists, so were dialling their extension from home to reach their long lost in foreign lands!

good ol' COR on the VM ports to allow local only saved the day.