permanently delete junk email not working

[wile666]

I am using Outlook 2003 on WinXP SP2. Eamil is coming through Exchange 2003 with Intellegent filter ect. Also running Groupshield for Exchange with Spam.
I have one user who does not want to see any junk emails. Currently they are going into the Junk email folder.
I have checked the box next to Permanently delete suspected junk email.....
But it does not seem to work. Junk email folder is still full.
Any ideas?
Thanks

 

[58sniper]

Hmmm.... If the DumpersterAlwaysOn registry setting is set, this might cause the JunkMail to not be automatically deleted.

As an admin, I wouldn't suggest that that setting be used. The whole purpose for the JunkMail folder is to catch false positives.

In theory, you could setup a management rule in Exchange to just clean the JunkMail folder. But again - false positives.

Pat Richard, MCSE MCSA:Messaging CNA
Microsoft Exchange MVP
Want to know how email works? Read for yourself -

http://www.ietf.org/rfc/rfc2821.txt

 

[wile666]

Thanks. I'll try the registry key. I'm experimenting on mine before I do it on the user who doesn't want to see any junk email. He swears there are no false positives. He's a partner so.....

 

[wile666]

I added the DumpsterAlwaysOn to hklm\software\microsoft\exchange\client\options and set it to 1.
But the Junkmail folder is still filling up.
I have Groupshiled on the network set to send suspected spam to the users junk email folder. Since it's going direcly to the folder and not to the inbox I think that is why it's not deleting the items when they come in. But I can't change the server settings just for one person.
Any ideas of an alternate ideas. I tried creating a rule to delete the items, but again they don't go to the inbox.