Perflib_perfdata_xxx.dat errors

[AddictedToC]

OS: Windows 2000 Server
Arcserve version : Arcserve 2000 AE

On some of our servers we always get an error:

"W3404 Unable to open file ...\Perflib_perfdataxxx.dat
EC= Sharing Violation"

However , in the registry I notice that perflib_perfdata* is part of the key IgnoreSharingViolationsOn

Any help is appreciated . Thanks !!!

 

[SSWNET]

We also get these messages. We have to go into the backup job and exclude each of these files or we get them daily. I am not aware of any fixes or settings to keep this from happening.

 

[Mharlow]

We started to notice this when we applied service pack 4. And it only happens on the Windows 2000 servers. The Windows NT servers don't have this problem.

So far filtering has been our only fix so far.

 

[AddictedToC]

We already had the problem running Arcserve Service Pack 3 and tried to resolve this by installing Service Pack 4 , without success however.
I also think that filtering is the only possible fix so far...

 

[genetics73]

I see the same files appearing in /Windows/Temp folder in WindowsXP. After rebooting, I can delete most, but not all, of them. Also, I see a WebFileFile file, which cannot be romoved. I suspect that these things have something to do with McAfee antivirus (I use v. 6).

At

http://www.jsinc.com/subg/tip3300/rh3343.htm

I found this:

3343 » What are the %SystemRoot%\System32\Perflib_Perfdataxxx.dat files?

The %SystemRoot%\System32\Perflib_Perfdataxxx.dat files are created by the System Monitor. When you shutdown normally, the file should be deleted.

If you have an abormal shutdown, these files can become orphaned, and accumulate on your computer.

Under some yet to be determined circumstances, these files can become orphaned during normal operation.

The best way to remove these files is to add a command in a logon script:

del /q %SystemRoot%\System32\Perflib_Perfdata*.dat

Now, if someone could tell me how to edit the WindowsXP logon script, blow by blow, as I am pretty stupid about it.... Where is the logon script; how do I open it and edit it?

Thanks

genetics73