Pending GM6.5

[zil23]

Scheduled pending F/Up missing from pending Tab. Date showing on Summary Tab?

 

[DJHunt]

Did you check History to see if someone Completed it? Alternatively, someone may have deleted it unbeknowst to you.

DJ Hunt
Phone: (978)2-3333
WebSite:

http://www.DJHunt.US

- GoldMine Premium - The Definitive Guide
- One-on-One GoldMine Technical Support ( Fee Based )

http://www.DJHunt.US/Default.html

 

[zil23]

Definetley not completed. It has happened to everyone that has completed an appointment then ticked to Re Schedule the follow up. The completed item has gone to History but the pending has dissapeared other than on the Summary Tab the next Action shows the pending follow up date? but when you go into Pending it is not there.

 

[DJHunt]

Could it be that it is in the database, ContHist, but being such an old copy that you have exceeded the limitations?

DJ Hunt
Phone: (978)2-3333
WebSite:

http://www.DJHunt.US

- GoldMine Premium - The Definitive Guide
- One-on-One GoldMine Technical Support ( Fee Based )

http://www.DJHunt.US/Default.html

 

[zil23]

This does make sense as we have a very large number of clients on this database. I am going to remove quite a few of them and see if this helps. We are looking at upgrading but not until next year. Thanks

 

[DJHunt]

Next year may be two late.

In you Contact Set folder, what is the size of the largest file in there?

In you GMBase folder, what is the size of the largest file in there?

When was the last time you Purged your TLogs?

When was the last time that you performed Complete Maintenance?

DJ Hunt
Phone: (978)2-3333
WebSite:

http://www.DJHunt.US

- GoldMine Premium - The Definitive Guide
- One-on-One GoldMine Technical Support ( Fee Based )

http://www.DJHunt.US/Default.html

 

[zil23]

Contact Set Folder - 28,066KB
GM Base Folder - 8,418KB
Purged TLogs ??
Full Maintenance on a regular basis. twice a week.

I have now moved 5000 deleted clients records over to another database.


This has happened since the last maintenance. The other thing I noticed is when I went to the Peg Board to check before running the maintenenace all the last Log In/Log Out times had dissapeared.
We access Goldmine on a Terminal Server.
Thank you

 

[DJHunt]

There is no version of GoldMine that is Supported via Terminal Services. WYSIWYG

DJ Hunt
Phone: (978)2-3333
WebSite:

http://www.DJHunt.US

- GoldMine Premium - The Definitive Guide
- One-on-One GoldMine Technical Support ( Fee Based )

http://www.DJHunt.US/Default.html

 

[zil23]

We have actually been using Goldmine on the Termi Server for many years now without any problems. Thanks for your help.