mikey71174
IS-IT--Management
This is only affecting one user. Other users print from the same application to the same printer with no issues. She is using an Oracle Java application that outputs a file in PDF format displayed in a web browser. The print window is very slow to come up, and very slow to start printing. Here are some details:
OS: XP Pro SP3
Tried the following: Increased size of paging file, restarted the print spooler, lowered the dpi resolution in Adobe Reader, verified that "Print as Image" was not checked, created all new registry keys for the user's profile and cleared the Java memory cache.
Everything on the user's computer is now running as fast as new, but PDFs are still printing slower than molasses in winter! Any help will be greatly appreciated.
Thanks,
Charles M Smith
Senior IT Systems Tech
Alcoa, Chandler, AZ Operations
OS: XP Pro SP3
Tried the following: Increased size of paging file, restarted the print spooler, lowered the dpi resolution in Adobe Reader, verified that "Print as Image" was not checked, created all new registry keys for the user's profile and cleared the Java memory cache.
Everything on the user's computer is now running as fast as new, but PDFs are still printing slower than molasses in winter! Any help will be greatly appreciated.
Thanks,
Charles M Smith
Senior IT Systems Tech
Alcoa, Chandler, AZ Operations