My first post so hope I've done it right and in the right forum. Apologies in advance if I've done/said anything wrong.
Can anyone help with this?
It's a problem at work that even has the IT guys licked. I have problems printing .pdf files - they come out as gobbledy gook, but not all the time.
Had a PC with W98 on it and Office 97 and had no problems printing them. Got a new PC with W and Office 2000 and now have problems. Some files print the whole thing as crap some just the odd page. When I say crap - the layout is OK but the text is all S's or W's or B's or whatever and numbers print over the top of themselves.
More to the Mystery.
It will print all crap to 1 printer (our main one), some crap to another printer and no crap to yet another (but this printer isn't really capable of handling the amount I need to print so don't want to use that one).
Even More to the Mystery
I recently sent a .pdf file around the state and within 30 mins got about 10 replies that the file was printing crap. Not all these users have the same PC system etc as me and none of them had trouble with pdf files before.
We've considered the printer drivers, but that doesn't account for the other users printing crap.
We've considered the AA program version but I'm still using the same one (5).
Some Other Points
It views on the screen as OK just prints crap. If I email it to others to print for me it prints OK for them on all printers using AA 5 as well.
This is our brand new price book and brochures which I send to customers and branches around the state so it's a real problem for me.
It's a file that we've created, the printer makes changes to and makes hard copies of and sends back as a pdf file for emailing. The printer has no trouble with it and has never seen this problem before either.
The price book pdf is in excel format so I've considered problems with formulas (ROUND & MROUND issues which it has), but that doesn't account for the brochures which are just text and pics.
Any suggestions?
TIA
Olly
Can anyone help with this?
It's a problem at work that even has the IT guys licked. I have problems printing .pdf files - they come out as gobbledy gook, but not all the time.
Had a PC with W98 on it and Office 97 and had no problems printing them. Got a new PC with W and Office 2000 and now have problems. Some files print the whole thing as crap some just the odd page. When I say crap - the layout is OK but the text is all S's or W's or B's or whatever and numbers print over the top of themselves.
More to the Mystery.
It will print all crap to 1 printer (our main one), some crap to another printer and no crap to yet another (but this printer isn't really capable of handling the amount I need to print so don't want to use that one).
Even More to the Mystery
I recently sent a .pdf file around the state and within 30 mins got about 10 replies that the file was printing crap. Not all these users have the same PC system etc as me and none of them had trouble with pdf files before.
We've considered the printer drivers, but that doesn't account for the other users printing crap.
We've considered the AA program version but I'm still using the same one (5).
Some Other Points
It views on the screen as OK just prints crap. If I email it to others to print for me it prints OK for them on all printers using AA 5 as well.
This is our brand new price book and brochures which I send to customers and branches around the state so it's a real problem for me.
It's a file that we've created, the printer makes changes to and makes hard copies of and sends back as a pdf file for emailing. The printer has no trouble with it and has never seen this problem before either.
The price book pdf is in excel format so I've considered problems with formulas (ROUND & MROUND issues which it has), but that doesn't account for the brochures which are just text and pics.
Any suggestions?
TIA
Olly