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Zamuk

Technical User
May 12, 2006
112
US
I am unable to open certain .pdf attachments sent to me. I notice one thing.

On the attachments that I can open, when I hover my mouse over the attachment it changes from a pointer to a hand icon. I presume that it is because it recognizes the link.

On the attachments that I can NOT open, when I hover my mouse over the attachment I get no changes in the mouse icon.

What am I missing?
 
Could be that some of the attachments are in a version incompatible with your reader. Have you downloaded the latest Acro Reader yet? I think it's 8, but doubt if it would read versions older that 5 or maybe even 6....

Did you hear about the Buddhist who refused Novocain during a root
canal? He wanted to transcend dental medication.
 
Yes, I have the latest and greatest Acrobat. I just reformated this Dell Windows XP Home w/SP2 this weekend and have done ALL the hardware and software updates.


Anyone else wanna give it a shot?
 
...have you tried file > save attachments to a easy to find location, do they all save to that location from your email reader?

Andrew
 
I am unable to even save the attachment, Andrew. It's like the link is just a sentence; like there is no link. However, from another computer I can open these attachments just fine.

Anything else?
 
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