PCI Xr at port 00000000 failure

[Annihilannic]

Greetings SCO-lings!

Has anyone encountered and/or resolved this problem? About once a month our Digi Acceleport PCI Xr serial multiport card displays this message in /usr/adm/messages and stops working:

[tt]Fri Jan 10 07:42:46 2003
calling xxfail 4228
***WARNING*** PCI Xr at port 00000000 failure[/tt]

Rebooting the system resolves the issue, but we still experience some costly downtime.

We have already followed Digi's recommendations of upgrading the BIOS to the latest revision, moving the card to PCI slot 0, and using the Dell Resource Configuration Utility to lock the PCI resources used by the card, to no avail.

Software revisions and brief hardware description below:

Digi MenuPort Interface (MPI) Package ver 4.2.0
SCO OpenServer 5.0.5 (rs505a, oss600a, oss497c, oss471e, SMP not installed)
Dell PowerEdge 4400, BIOS rev A09, multiprocessor, 2GB RAM.

Any assistance much appreciated. Annihilannic.

 

[UkWizard]

Sounds like a dodgy digi card to me, is it under warranty ?

If so get it replaced, otherwise it could be a device causing it. Eg, when you print to a printer on a particular port ?



regards
UkWizard

 

[Annihilannic]

Sorry, I forgot to mention that we've swapped the card for another, and we have the same problem in two identical machines. Annihilannic.

 

[UkWizard]

When you say you have the problem on two identical machines ?, do you mean you have two seperate servers running independantly to each other and they both experience the same problem ?

Also are the machines the exact make and model ?

Might be a possible incompatability issue between these machines and the cards.

Speak to digi and dell, see if they have any ideas.

 

[Annihilannic]

UkWizard,

Yes, they're exactly the same; one is a disaster recovery system for the other. Thanks for your suggestions!

I'll pursue it further with Digi and Dell. Annihilannic.