I've got a buddy that has a 2 terminal PcAmerica system. He switched Credit Card processors and ever since he did this, he can only run Credit Cards on one terminal. He is getting an error back from the processor when he tries to run a Credit Card from his other terminal. Anybody ever run into this or have any idea what could be wrong. He has spent hours on the phone with PcAmerica's tech support, and they could not figure it out. Thx
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PcAmerica
- Thread starter restguy
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hmmm been a while since ive used restaurant pro express.. im going to guess the terminal that has the pccharge server on it works fine? Be sure the other terminal can browse to the pccharge server.. i remember this happening to me once.. it lost the mapped network drive for some reason.. Pcamerica has some really bad support..
I think the problem is with a Terminal ID. Each station requires a unique TID obtained from your credit card processor. I would recommend to contact credit card processing company to obtain this information and to make sure that they created two separate TIDs.
You don't need a processor TID for each station, this would be a auditing/reconcilliation nightmare. I don't know the inner workings of PcCharge but the per station fee sounds likely.
Steve Sommers
-- Creators of $$$ ON THE NET(tm) payment processing services
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Steve Sommers
-- Creators of $$$ ON THE NET(tm) payment processing services
Blog:
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