purefreshair
MIS
Hello,
I have a user that has an infrequent issue with Excel 2003. She'll browse to a folder on the network, browse to the Excel file, and double click on it. Upon doing this, her PC immediately re-boots without any error messages. It appears to happen on selected Excel files that have images imbedded into them, especially when the images have been expanded to larger sizes within the work sheet. I tried to open the same document from my PC and it works just fine. The document is less than 300KB in size; her PC is running Windows XP and has 512MB of memory. Has anyone ever seen something like this happen before?
Thanks
I have a user that has an infrequent issue with Excel 2003. She'll browse to a folder on the network, browse to the Excel file, and double click on it. Upon doing this, her PC immediately re-boots without any error messages. It appears to happen on selected Excel files that have images imbedded into them, especially when the images have been expanded to larger sizes within the work sheet. I tried to open the same document from my PC and it works just fine. The document is less than 300KB in size; her PC is running Windows XP and has 512MB of memory. Has anyone ever seen something like this happen before?
Thanks