PBX inserting # on International LD calling

[foneladyz]

Can anyone provide some insight on the below issue...
When calling international long distance, the PBX appears to be inserting a "#" at the end of the dialstring. The carrier sees it as a "C" and the call does not complete.

LIST TRACE

time data

09:31:19 dial 90114962213780# route:ARS
09:31:19 route-pattern 15 preference 1 cid 0x1d4
09:31:19 seize trunk-group 3 member 21 cid 0x1d4
09:31:23 dial 90114962213780# route:ARS
09:31:23 outpulse done 0114962213780#
09:31:36 active trunk-group 3 member 21 cid 0x1d4
09:31:39 idle station 2999 cid 0x1d4
09:31:42 active station 2999 cid 0x1d8
09:31:42 dial 9011496221 route:ARS
09:31:42 term trunk-group 3 cid 0x1d8
09:31:42 G711MU ssff ps:20 rn:1/1 10.1.2.111:2048 10.100.15.3:2628
09:31:42 xoip: fax:T38 modemff tty:US uid:0x24a cid:0x1d8
09:31:42 dial 90114962213780# route:ARS
09:31:42 route-pattern 15 preference 1 cid 0x1d8
09:31:42 seize trunk-group 3 member 24 cid 0x1d8

 

[nollski]

its on the trunk form screen, It is something that you can turn off.