HI
I have become responsible for our BCM50, it has level 1.0 software installed on it. It has voice mail and other features. Such as callpilot and the ability to get the VM in an email. I think that it also has the ability to dial from outlook, we are using outlook 2007 in IMO mode. I have a bunch of quesitons but I will do them one at a time. These few questions are basic and are to do with callpilot, patching and unified messaging.
The first question is who is responsible for providing the patching the software. The unit was purchased for about 18k from Verizon the boss says that the folks that sold it to us should provide free updates Should they?. I want to get the BCM 50 upgraded to take better advantage of our upgraded desktops do that there will not be problems while implementing the unified messaging feature of the BCM50.
Thanks John Harrelson.
I have become responsible for our BCM50, it has level 1.0 software installed on it. It has voice mail and other features. Such as callpilot and the ability to get the VM in an email. I think that it also has the ability to dial from outlook, we are using outlook 2007 in IMO mode. I have a bunch of quesitons but I will do them one at a time. These few questions are basic and are to do with callpilot, patching and unified messaging.
The first question is who is responsible for providing the patching the software. The unit was purchased for about 18k from Verizon the boss says that the folks that sold it to us should provide free updates Should they?. I want to get the BCM 50 upgraded to take better advantage of our upgraded desktops do that there will not be problems while implementing the unified messaging feature of the BCM50.
Thanks John Harrelson.