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Patches for Meridian Option 81C 1

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Spirit1

MIS
Mar 6, 2001
177
US
We have a maintenance contract with SBC. Outside calls sometimes would get a Fast Busy. So SBC downloaded a patch.
Meanwhile a SBC tech dialed in to look at our switch and said we were behind in patches. SBC says its the customer's responsibility to go to the Nortel website to see what patches are needed.

Could someone tell me where I would find this information about patches.

Thanks!
 
Patches are one of those things that need to be carefully reviewed and not just installed because they exist. Some patches are dependent on others, other patches may hose up CallPilot or Symposium if they aren't at a specific release/patch level themselves. That's one of the reasons behind Nortel's MIRCC (Meridian ISSP Report Conflict Checker).

Sounds like you need to find a new maintenance vendor.
 
what rls? here;s the current patch list for rls 3 81 c
Code:
VERSION 2621
RELEASE 3
ISSUE 00 + Incomplete DepList x210300_cpt

IDLE_SET_DISPLAY Palmetto Health

IN-SERVICE PATCHES : 50
PAT#  PRS/CR      PATCH REF #      NAME             DATE      FILENAME
00    MP05829     ISS1:1of1        Core             30/10/04  p12511_1.cpt
01    Q00464575   ISS1:1OF1        BRIL/BRIT        30/10/04  p16540_1.cpt
02    Q671307     ISS5:1OF1        QSIG             30/10/04  p17448_5.cpt
03    Q00689616   ISS1:1OF1        ACD/NACD         30/10/04  p17512_1.cpt
04    Q00665199   ISS2:1OF1        CDR              30/10/04  p17559_2.cpt
05    Q00702474   ISS1:1OF1        CORE             30/10/04  p17571_1.cpt
06    Q00709405   ISS1:1OF1        Symposium        30/10/04  p17643_1.cpt
07    Q00712182   ISS1:1OF1        Group Hunt/PLDN  30/10/04  p17790_1.cpt
08    Q00349307   ISS1:1OF1        CORE             30/10/04  p17820_1.cpt
09    Q00724590   ISS1:1OF1        TAURUS           30/10/04  p17823_1.cpt
10    Q00757690   ISS1:1OF1        Meridian Mail    30/10/04  p17825_1.cpt
11    Q00748087   ISS1:1OF1        Core             30/10/04  p17845_1.cpt
12    Q00753247   ISS1:1OF1        CORE             30/10/04  p17853_1.cpt
13    Q00743283_  ISS1 1OF1        CORE             30/10/04  p17889_1.cpt
14    Q00743414   iss1:1of1        CORE             30/10/04  p17890_1.cpt
15    Q00749407   ISS1:1OF1        CORE             30/10/04  p17891_1.cpt
16    Q00755208   ISS1:1OF1        Core             30/10/04  p17893_1.cpt
17    Q00761422   ISS1:1OF1        core             30/10/04  p17895_1.cpt
18    Q00660652-  ISS1:1OF1        Taurus Sets      30/10/04  p17897_1.cpt
19    Q00761893   ISS1:1OF1        Core             30/10/04  p17899_1.cpt
20    Q00754053   ISS1:1OF1        Core             30/10/04  p17922_1.cpt
21    Q00771896   ISS2:1OF1        CORE             30/10/04  p17946_2.cpt
22    Q00775297   ISS1:1OF1        Core             30/10/04  p17960_1.cpt
23    Q00743121   ISS1:1OF1        CORE             30/10/04  p18024_1.cpt
24    Q00573831   ISS2:1OF1        CallPilot        30/10/04  p18025_2.cpt
25    Q00755955-  ISS1:1OF1        Core             30/10/04  p18028_1.cpt
26    Q00779816   ISS1:1OF1        ACD/NACD         30/10/04  p18040_1.cpt
27    Q00735881   iss1:1of1        CORE             30/10/04  p18043_1.cpt
28    Q00769104   ISS1:1of1        CORE             30/10/04  p18051_1.cpt
29    Q00782006   ISS1:1OF1        ACD/NACD         30/10/04  p18066_1.cpt
30    Q00790668   ISS1:1OF1        QSIG             30/10/04  p18081_1.cpt
31    Q00767458   ISS1:1OF1        CORE             30/10/04  p18090_1.cpt
32    Q00792920-  ISS2:1OF1        ACD/NACD         30/10/04  p18123_2.cpt
33    Q00798017   ISS1:1OF1        GF               30/10/04  p18163_1.cpt
34    Q00773689   ISS1:1OF1        Core             30/10/04  p18229_1.cpt
35    Q00828559   iss1:1of1        CORE             30/10/04  p18242_1.cpt
36    Q00783145   ISS1:1OF1        p18250_1         30/10/04  p18250_1.cpt
37    Q828904     ISS1:1OF1        QSIG             30/10/04  p18305_1.cpt
38    Q00744653   iss1:1OF1        Core             30/10/04  p18380_1.cpt
39    Q00792601   ISS1:1OF1        Symposium        30/10/04  p18387_1.cpt
40    Q00811297   ISS1:1OF1        CORE             30/10/04  p18393_1.cpt
41    Q00861684   ISS1:1OF1        QSIG             30/10/04  p18433_1.cpt
42    Q00859329   ISS1:1OF1        Symposium        30/10/04  p18444_1.cpt
43    Q00850201   ISS1:1OF1        CORE             30/10/04  p18446_1.cpt
44    RAJARSHI H  ISS2:1OF1        ACD/NACD         30/10/04  p18677_2.cpt
45    Q00834606   ISS1:1OF1        p18739_1         30/10/04  p18739_1.cpt
46    Q00800638   ISS1:1OF1        p18875_1         30/10/04  p18875_1.cpt
47    Q00757516   ISS1:1OF1        CORE             21/02/05  p18351_1.cpt
48    Q00832081   ISS1:1OF1        CORE             21/02/05  p18320_1.cpt
49    Q00889681   ISS1:1OF1        p18630_1         21/02/05  p18630_1.cpt

another vendor is a must, customers are never required to download patches, what have a maint contract if they don't do maint?

john poole
bellsouth business
columbia,sc
 
More than likely you do not have access to the Patch Library to check anyway. New Patch dependancy lists are updated at least quarterly. Call you Vender every 4 months and demand they update list.

There were 2 patches just removed from list as they were defective. Have your vendor make sure these are not in your switch also.

MPLR19616
MPLR20697
 
your vendor has the update patch list for 25.? or else he couldn't have told you that you are missing patches. that is the 1st rls that works with 3900, and it needed tons of patches new

john poole
bellsouth business
columbia,sc
 
I agree with John, try another vendor. The one that I work for, we patch and update Deplists as part of a routine.... Word has it on the street that SBC is getting out of the PBX biz.....
 

Just to advise Ironically Dep List 8 is the latest level for 81C Rls4 CPT.

I beleive nowadays Access to Nortels PEP Library is restricted to recognised partners etc.

Even so the Dep List 8 available from the PEP Library I found had problems where some failed to load, but have now been resolved.


 
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