Whisper111
Technical User
Hi
Hope someone has a solution to this problem.
We are about to upgrade from 7.5 to 7.6 of Norton AV and we will do this by Active Directory and Group Policy.
Why we upgrade only to 7.6?
Because its the only version to support MSI packaging.
Next step will be 9.0.
Back to the question....
We have set a password from SSC (Symantec System Center) that you have to have before uninstalling the NAV on the client.
In order to upgrade we have to uninstall this password on the clients.
We have unchecked this password policy in SSC so most of the clients have received this policy. BUT... not the clients wich are not online.
When we shoot out an upgrade of a newer version the windows installer will uninstall the old version first and after it will install the new version. This works fine with the clients who have received the password policy (no password) from SSC.
The problem is the clients wich are not online, when the user gets back and starts the computer it will normally start to uninstall the NAV on the client. But if the client havent received the password policy earlyer the computer will "freeze" during the startup process because the uninstallaion is unable to go further.
The question is: Is it possible to prompt the password in the old (7.5) MSI package so that the uninstallation will go thrue???
Or is there another way to solve this problem?
Need urgent help
Thanks
Hope someone has a solution to this problem.
We are about to upgrade from 7.5 to 7.6 of Norton AV and we will do this by Active Directory and Group Policy.
Why we upgrade only to 7.6?
Because its the only version to support MSI packaging.
Next step will be 9.0.
Back to the question....
We have set a password from SSC (Symantec System Center) that you have to have before uninstalling the NAV on the client.
In order to upgrade we have to uninstall this password on the clients.
We have unchecked this password policy in SSC so most of the clients have received this policy. BUT... not the clients wich are not online.
When we shoot out an upgrade of a newer version the windows installer will uninstall the old version first and after it will install the new version. This works fine with the clients who have received the password policy (no password) from SSC.
The problem is the clients wich are not online, when the user gets back and starts the computer it will normally start to uninstall the NAV on the client. But if the client havent received the password policy earlyer the computer will "freeze" during the startup process because the uninstallaion is unable to go further.
The question is: Is it possible to prompt the password in the old (7.5) MSI package so that the uninstallation will go thrue???
Or is there another way to solve this problem?
Need urgent help
Thanks
