Passing the ANI from a Nortel opt81 to Avaya CM6.2

[jvc57]

Currently we are implementing Avaya SIP Platform and have all trunks out of the Nortel PBX when callers get answered from the Nortel operator and transfer to an Avaya user the ANI of caller does not get passed just the transfered caller info(Operator info) Any ideas? Thanks Joe

 

[smokinjoe2938]

what about from Avaya to Nortel user

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[jvc57]

Thanks for responding Yes its the same issue going back to the Nortel all you see is the tranferred exten # Thnaks Joe

 

[smokinjoe2938]

sounds like the sip uri needs to be tweaked

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.