PASS A PRI THROUGH AN IPO TO ANOTHER PIECE OF EQUIPMENT

[norteldiva]

I have a pretty challenging question for someone that has a great deal of IPO experience. I am putting together and answering service business and the proprietary software (ONVICALL) lacks some features I want and I've been told that could front end the system with the PRI going into the IPO, use the announcements, some use direct voice mail, and other DID's would pass the CID and DNIS to the ONVICALL switch to it will alto populate their customer screen.

Any Ideas where to begin?
Thanks
Kate

 

[intrigrant]

Let's get it straight : you have a PRI > IP Office & VM Pro > ONVICALL
How is the ONVICALL connected to IP Office, PRI - SIP - BRI?

Basically it all depends what you want but you can send all incoming calls from PRI to the VM, process the call as desired and then transfer the call to the ONVICALL

 

[IPGuru]

I suggest you contact a competent installer & maintainer for this request

Be careful based on the type of posts we get here there are a considerable number of incompetent ones about.



Do things on the cheap & it will cost you dear

 

[intrigrant]

They are sorted in the list on the right side of this page, they are called MVP aka "Most Vainly Pies"